CAÑARTE RODRÍGUEZ, T.; MORÁN QUIÑONEZ, C. El servicio al cliente como herramienta de marketing empresarial: Customer service as a business marketing tool. Journal Business Science - ISSN: 2737-615X, [S. l.], v. 2, n. 2, p. 1–12, 2021. Disponível em: https://revistas.uleam.edu.ec/index.php/business_science/article/view/78. Acesso em: 3 may. 2024.