Salvatierra Castro, J. M., & Peña Vélez, I. V. (2021). Calidad del servicio como elemento importante en la competitividad del sector transportista: Quality of service as an important element in the Competitiveness of the carrier sector. Journal Business Science - ISSN: 2737-615X, 2(1), 86–94. Recuperado a partir de https://revistas.uleam.edu.ec/index.php/business_science/article/view/80